Process

Problem Impact Research Questions Goals Research Design Analysis Themes Findings Recommendations Additional Findings Room for Improvement Learn More

How Socially Anxious Individuals Communicate

Interviews & Thematic Analysis



My Role Team Affiliation Timeline
Lead Qualitative Researcher Myself
3 Researchers
USC SOLVE-IT Lab Jan 2019 - Aug 2019

Problem

Individuals with social anxiety disorder (SAD) often feel isolated, even though they want close relationships. Understanding their experiences is crucial for creating effective interventions.

Impact

  • Pioneered comprehensive communication strategies tailored for individuals with social anxiety disorder within the health communication field.
  • Introduced effective communication strategies applicable to the treatment of individuals with social anxiety disorder.

  • Research Questions

    What triggers social anxiety in different situations?
    What drives individuals with SAD to either avoid or seek social interactions?
    How do individuals with SAD typically cope with and manage their social anxiety?

    Goals

    Find out what individuals with SAD experience, which can be used to develop realistic social situations in VR interventions.

    Research Design

  • Interviewed 30 individuals with SAD in 2019.
  • Conducted an hour-long semi-structured interview for each participant.

  • Analysis

  • Recorded and transcribed the interviews.
  • Analyzed themes using NVivo.

  • Themes

    Social anxiety is induced when...
  • The conversation partner has different intentions than oneself.
  • Backgrounds vary between oneself and others.
  • There is pressure to present one's best self.

  • Motivation to socialize depends on...
  • How beneficial it is to socialize.
  • How confident one is in social skills.
  • How friendly the other person appears to be.

  • Strageties to manage social anxiety is to...
  • Avoid socializing.
  • Plan ahead for inevitable socializing.
  • Act like a different person.

  • Findings

  • Individuals with SAD have the need to belong, but dislike social interactions. They desire socializing, but they do not have adequate social skills.
  • Basic social communication skills may not be naturally learned for individuals with SAD. Social skills training is necessary for individuals with SAD.

  • Recommendations


  • Clinicians can help individuals with SAD practice responding to various scripted social situations for more positive interactions.
  • Interventionists can support individuals with SAD by initially engaging them in social interactions with friendly partners, gradually reducing the partner's friendliness over time.

  • Room for Improvement

  • Acknowledge the sensitivity of individuals with social anxiety disorder, recognizing the potential discomfort linked to interview recordings. Given that interviewees expressed sensitivity about being recorded, as a sole interviewer, I had to simultaneously take notes and conduct interviews. This dual responsibility occasionally led to challenges in juggling tasks, resulting in the potential loss of some information. To address this, consider opting for a separate note-taker for participants who choose not to be recorded, facilitating the interviewer's focus on the interviewing process.

  • Learn More

    Click the image to check out my first-authored journal article published in Health Communication based on this project